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SafeSoft Solutions
Key benefits of our robust call center software applications include:
- Increased call volumes: Predictive Dialers enable call centers to make more calls than ever before. So, more prospects can be reached out to every day.
- Improved agent productivity: Agents spend less time dialing and more time interacting with and selling to potential clients.
- Increased profitability: When talk time is maximized, the results of telemarketing and telesales campaigns are significantly improved.
For more information on our products, services, and a demo, please contact us at general@SafeSoftSolutions.com or visit SafeSoft Solutions.
More information on SafeSoft Solutions:
- SafeSoft Solutions home page
- Hosted Predictive Dialer Features
- Call Center Software Solutions
- Video Demo on VoIP Dialer
- Hosted Dialer Requirements
- Predictive Dialer Compliance
Call center staff can take advantage of:
Enhanced control over all predictive dialing activities, including the ability to:
- Call numbers in succession from a database
- Dial multiple numbers for each contact
- Schedule call backs
- Conduct three-way calls
- Transfer calls to other agents or “closers”
- Restrict dialing by day or time zone
- Create separate caller IDs for each campaign
- Note the outcome of each call (i.e. closed sale, not interested, etc)
Compliance with Do Not Call guidelines and other regulations through:
- Variable dropped call percentages
- Optional drop timers with safe harbor messages
- Automatic suppression of DNC lists
The broadest array of call handling and blending options. Our VoIP predictive dialer allows agents to:
- Accept both inbound and outbound calls
- Playback pre-recorded messages to answering machines
- Recycle calls that resulted in busy signals or voice mail messages
CRM-type lead management functionality that enables:
- Full tracking, searching, and monitoring of all contact activities
- Creation of calling lists based on contact demographics
- Generation of custom-tailored lead capture forms
- Export of all dialed calls and lead-related data into Excel
Today, thousands of organizations worldwide rely on the predictive dialing software solutions by SafeSoft Solutions to help them gain a solid competitive edge.
Our client base includes renowned companies across all industries, such as:
- Banking
- Collections
- Education
- Government
- Healthcare
- Insurance
- Manufacturing
- Marketing Services
- Mortgage and Loan
- Debt Settlement
- Notifications
- Home Improvements
- Political Campaigns
- Merchant Services
- Multi-Level Marketing
- Stocks & Bonds
- Real Estate
- Car Dealerships
- Not for Profit
- Outsourcer
- Pharmaceuticals
- Professional Services
- Retail
- Technology
- Telecommunications
- Travel
- Wholesale
Created by: safesoft,Last modification on Thu 31 of Jul, 2008 [04:34 UTC]

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