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Polycom SoundPoint IP MWI audio
Considering how useful this information would be for anyone using these phones, I've created this page. (Not to mention I'll know where to find the info when I need it!)
To: Asterisk Users Mailing List - Non-Commercial Discussion
From: Jerry Jones
Date: Fri, 18 Nov 2005 18:51:22 -0600
Subject: Asterisk-Users SOLVED: Polycom MW beep
I had seen several inquiries regarding the message waiting reminder
beep on Polycom phones. since I do not use voicemail myself on my
Polycom it did not affect me. But I have since had several customers
complain about it, inlcuding my boss this week. I figured there would
be a flag somewhere to turn this on/off but was unable to locate one.
So I did the next thing and changed the beep to be silence. perhaps
someone has a more straightforward method but his works easily.
In your sip.cfg file replace
<MESSAGE_WAITING se.pat.misc.1.name="message waiting" se.pat.misc.
1.inst.1.type="chord" se.pat.misc.1.inst.1.value="1" se.pat.misc.
1.inst.2.type="chord" se.pat.misc.1.inst.2.value="2" se.pat.misc.
1.inst.3.type="chord" se.pat.misc.1.inst.3.value="1"/>
with
<MESSAGE_WAITING se.pat.misc.1.name="message waiting" se.pat.misc. 1.inst.1.type="silence" se.pat.misc.1.inst.1.value="1"/>
and enjoy the peace and quiet, the light will still light, stutter
will still work, just will not give the internittant beep.
From: Jerry Jones
Date: Fri, 18 Nov 2005 18:51:22 -0600
Subject: Asterisk-Users SOLVED: Polycom MW beep
I had seen several inquiries regarding the message waiting reminder
beep on Polycom phones. since I do not use voicemail myself on my
Polycom it did not affect me. But I have since had several customers
complain about it, inlcuding my boss this week. I figured there would
be a flag somewhere to turn this on/off but was unable to locate one.
So I did the next thing and changed the beep to be silence. perhaps
someone has a more straightforward method but his works easily.
In your sip.cfg file replace
<MESSAGE_WAITING se.pat.misc.1.name="message waiting" se.pat.misc.
1.inst.1.type="chord" se.pat.misc.1.inst.1.value="1" se.pat.misc.
1.inst.2.type="chord" se.pat.misc.1.inst.2.value="2" se.pat.misc.
1.inst.3.type="chord" se.pat.misc.1.inst.3.value="1"/>
with
<MESSAGE_WAITING se.pat.misc.1.name="message waiting" se.pat.misc. 1.inst.1.type="silence" se.pat.misc.1.inst.1.value="1"/>
and enjoy the peace and quiet, the light will still light, stutter
will still work, just will not give the internittant beep.
Note: newer sip firmwares require the following instead of the above:
<MESSAGE_WAITING se.pat.misc.1.name="message waiting" se.pat.misc.1.inst.1.type="silence" se.pat.misc.1.inst.1.value="1" se.pat.misc.1.inst.2.type="silence" se.pat.misc.1.inst.2.value="2" se.pat.misc.1.inst.3.type="silence" se.pat.misc.1.inst.3.value="1"/>
a FYI for those that use a separate (as you should!!) config file for customization.
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